TXT

Late-Payment Email Pack

A written sequence so chasing runs on a timetable instead of on how annoyed you feel. Five stages, from a polite nudge to a final notice.

Free, no email required. The file is built in your browser, so nothing you enter into it reaches us.

What is inside

Day 1 after due date: polite check
Day 7: firm reminder with statement
Day 14: escalation with interest notice
Day 21: final notice before recovery
Commercial variant referencing statutory interest and compensation

Preview

LATE-PAYMENT EMAIL PACK
The Trades Business Builder — free template. Adapt to your own terms.
General information only, not legal advice. Check your contract terms before referring to interest or recovery.

--- STAGE 1 — DAY AFTER DUE DATE (polite) ---
Subject: Invoice [number] — due yesterday

Hello [name],

Invoice [number] for [work] was due on [date] and I have not seen it come through yet.
It may already be in your payment run. If it is easier, here are the details again:
[bank details / payment link]

If anything on the invoice needs clarifying, tell me today and I will sort it.

Thanks,
[name]

--- STAGE 2 — DAY 7 (firm) ---
Subject: Invoice [number] — 7 days overdue

Hello [name],

Invoice [number] for [amount] is now 7 days past the agreed terms of [terms].
The work was completed on [date] and signed off on the completion form attached.

Please confirm today when payment will be made.

[name]

--- STAGE 3 — DAY 14 (escalation) ---
Subject: Invoice [number] — 14 days overdue

Hello [name],

Invoice [number] for [amount] remains unpaid, 14 days beyond the agreed terms.
I have attached a statement of the account.

If payment is not received by [date], I will apply the late-payment terms set out in the quote you accepted.
For business-to-business invoices this may include statutory interest and a fixed compensation sum.